National Development Bank Of Sri Lanka

Developing the NDB Bank’s website came with it’s own challenges,

and some of them are developing the information architecture & designing and developing added functionalities for the website.

Where NDB has so many services for the general public, corporations and investors we had to come up with a layout compatible to accommodate all necessary information as well as we had to map the user journey in order for the users to easily navigate through the website.

The senior designing team at saberion collaborated with our clients with the help of the project manager to come up with a design which accommodated all client’s requirements (Functionalities) with an easy to navigate interface. Below are the developed set of functionalities for the NDB Website:

• Interactive website with links to social media channels
• Role based content management system with audit trails and maker-checker functions.
• Presentation of banking accounts – Ability to compare accounts
• Calculators – Loan Calculator, Currency converter, Dividend and debenture Calculator, FD interest Calculator.
• Nearest branch locator
• FAQ for different product types
• Downloadable content
• Income vs Expense calculator - displayed through a graph.
• Credit Card payment / Utility payments
• Request for Pay orders / Drafts ( for student who follow professional qualifications such as CIMA, CIM, ACCA ...etc)
• Request for Cheque books
• Request for Stamped Bank statements for Visa documents
• Reload Ez-cash and M-cash
• Saving tips
• Corporate and SME Section for LC's and Bank Guarantees
• Careers Page with a Job bank
• Online application submission/Lead Generation

The above set of functionalities was designed and implemented along with the new website development for NDB. 

With newly built functionalities the bank has following benefits:

• Increased Customer Engagement
• Added functionalities help online baking easier for its customers.
• New Business Leads
• Flexibility to change contents of the website